Delivery FAQs
Q: I made an order. When can I expect my delivery?
A: For non-peak periods (e.g. outside of Valentine's Day, Mother's Day, Christmas):
Platform | Delivery Estimate |
Website | Delivery will be within the time slot selected by you during checkout. |
Grab (Merchant Delivery) | Delivery timing depends on when your order gets accepted by a delivery driver / rider. We post your delivery request within 5mins of receiving your order. Once a driver / rider accepts your delivery, he/she may take up to 30mins to pick up and another 1-2hours to deliver. |
Grab (Islandwide Delivery) | Delivery is assigned by Grab. Please contact Grab directly. |
For peak periods, please kindly allow delivery extension of at least another hour.